The Quran Foundation (TQF) – Refund Policy
1. Refund Eligibility
We want you to be completely satisfied with your purchase from The Quran Foundation (TQF). If you are not satisfied for any reason, you may be eligible for a refund under the following conditions:
a. The refund request is made within [15] days from the date of purchase.
b. The product or service is in its original condition and has not been used, damaged, or altered in any way.
2. Refund Process
To initiate a refund, please contact our customer support team at thequranfoundation@gmail.com. Provide your order number, details of the product or service, and the reason for your refund request. Our team will review your request and guide you through the process.
3. Refund Timeframe
Once your refund request is approved, we will process the refund within [15] days. The actual time it takes for the funds to reach your account may vary depending on your payment method and financial institution.
4. Non-Refundable Items
Certain products or services may not be eligible for a refund. These may include digital products, personalized items, or services that have already been initiated or completed. Please check the product description or contact our customer support for clarification.
5. Shipping Costs
Shipping costs associated with the original purchase are non-refundable. If you received free shipping as part of a promotion, the actual shipping costs incurred by The Quran Foundation (TQF) will be deducted from your refund.
6. Changes to Refund Policy
The Quran Foundation (TQF) reserves the right to update, modify, or change the Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
7. Contact Information
If you have any questions or concerns about our Refund Policy, please contact us at thequranfoundation@gmail.com.